Cookie Policy
Last updated: April 2026 · Version 1.0
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website operators. At LIORA HOUSE, we use cookies and similar technologies (such as localStorage) to operate our platform, remember your preferences, and improve your experience.
2. How We Use Cookies
We categorise our cookies into four groups based on their purpose. Non-essential cookies are not loaded until you have given your explicit consent through our cookie banner.
3. Cookie Categories
3.1 Strictly Necessary Cookies
These cookies are essential for the basic operation of our website. Without them, features such as user login, shopping cart, checkout, and appointment booking would not function. These cookies are always active and do not require your consent.
| Cookie / Storage | Purpose | Duration |
|---|---|---|
| lh_logged_in | Tracks whether the user is authenticated | Session |
| lh_user_id | Identifies the logged-in user for account features | Session |
| lh_user_email | Associates session with user email for support | Session |
| lh_cart | Stores shopping cart contents | Persistent |
| lh_cookie_consent | Records your cookie consent preferences | 1 year |
| lh_visitor_id | Anonymous visitor identifier for consent tracking | 1 year |
3.2 Functional Cookies
Functional cookies allow us to remember your preferences and provide enhanced features. If you disable these cookies, some personalisation features may not work.
| Cookie / Storage | Purpose | Duration |
|---|---|---|
| lh_locale | Stores your preferred language | Persistent |
| lh_currency | Stores your preferred display currency | Persistent |
| lh_manual_locale | Indicates manually selected language preference | Persistent |
| lh_manual_currency | Indicates manually selected currency preference | Persistent |
3.3 Analytics Cookies
Analytics cookies help us understand how visitors use our website. The data collected is aggregated and does not personally identify you. We use this information to improve our platform's performance and user experience.
| Cookie / Storage | Purpose | Provider | Duration |
|---|---|---|---|
| _ga | Distinguishes unique visitors | Google Analytics | 2 years |
| _ga_* | Maintains session state | Google Analytics | 2 years |
| _gid | Distinguishes users within a 24-hour window | Google Analytics | 24 hours |
Note: Analytics cookies are only loaded after you have given explicit consent. If you have not consented to analytics cookies, no analytics scripts will run.
3.4 Marketing Cookies
Marketing cookies are used to deliver relevant advertisements to you and to measure the effectiveness of our advertising campaigns. These may be set by third-party advertising partners.
| Cookie / Storage | Purpose | Provider | Duration |
|---|---|---|---|
| _fbp | Identifies browsers for ad delivery and measurement | Meta (Facebook) | 3 months |
| _gcl_au | Stores conversion data for Google Ads | Google Ads | 3 months |
Note: Marketing cookies are only loaded after you have given explicit consent. We never sell your data to advertisers.
4. Third-Party Cookies
Some cookies on our site are set by third-party services that appear on our pages. We do not control these cookies. The third parties that may set cookies include:
- Stripe — for secure payment processing (strictly necessary).
- Google Analytics — for website usage analysis (analytics, requires consent).
- Google Maps — for displaying our store location (functional).
- Meta (Facebook) — for advertising measurement (marketing, requires consent).
Each third party operates under their own privacy and cookie policies. We encourage you to review their policies for more information.
5. Managing Your Cookie Preferences
You can manage your cookie preferences in the following ways:
- Our cookie banner: When you first visit our website, a banner will ask you to accept, reject, or customise your cookie preferences.
- Cookie Settings: You can change your preferences at any time by clicking "Cookie Settings" in the footer of any page on our website.
- Browser settings: Most browsers allow you to block or delete cookies through their settings. Note that blocking all cookies may affect the functionality of our website.
When you update your preferences, we record your choice along with a timestamp and version number for audit purposes.
6. Consent Recording
Each time you set or update your cookie preferences, we record the following information:
- Anonymous visitor identifier
- Your user ID (if you are logged in)
- Which cookie categories you accepted or rejected
- The consent version number
- The date and time of your consent
This data is retained for 3 years and is used solely for compliance and audit purposes. For more details on our data practices, see our Privacy Policy.
7. Changes to This Policy
We may update this Cookie Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page and increment the version number. If we introduce new categories of cookies or make significant changes to how we use existing cookies, we will ask for your consent again through our cookie banner.
8. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: privacy@liorahouse.net
- Address: LIORA HOUSE, 61 Chang Phueak Soi 7, Wiang Bua, Chang Phueak, Mueang Chiang Mai, Chiang Mai 50300, Thailand